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Civitatis reviews

Here are the latest reviews written by customers who have booked with Civitatis. All our clients have reserved and travelled with us. When a travellers has enjoyed the activity, we send them an email to review the service. This way, we can improve the quality of the service we offer.
9.20
9.2 918,617 reviews
  • 91.30%
  • 5.40%
  • 3.20%
6

21/Oct/2020

Cassie

Harsberg, Germany

Italian Pizza & Gelato Workshop Florence

The teacher was very informative. We had a great lesson on the history and why and how pizza was made. The kitchen and chefs coat was dirty. The dishes used were dirty. The chef needed to wash his hands after touching his face a couple times. The gelato tasted more like homemade ice cream sorry to say. The flavor was also not very rich like gelato. We had a nice time. Just dirty.

The staff of this activity takes great care in cleaning. However, we pass on your message to our supplier so that he takes it into account.

I travelled with small children
10

20/Oct/2020

Kim

Berlin, Germany

Free Walking Tour of Berlin Berlin

Ernestina was a great, passionate, fun and really symphatic tour guide. I learned so much and had a fabulous time. I will book another tour with her for sure.

I travelled by myself
10

19/Oct/2020

Spencer

Manchester, United Kingdom

Père Lachaise Cemetery Tour Paris

Lulu was a wonderful guide, I really enjoyed the tour and our chats. She very clearly cared about history and was very knowledgeable.

I travelled by myself
10

18/Oct/2020

Yvonne

Groningen, Netherlands

Free Walking Tour of Florence Florence

Great small tasting of a local food, guide had a lot of history knowledge! Definitely good to learn all about Florence, Culture, and food.

I travelled by myself
2

18/Oct/2020

Anonymous

Enschede, Netherlands

Free Walking Tour of Amsterdam Amsterdam

At the meeting point we were told there weren't enough people for the tour and it is canceled. We would have appreciated to be informed in advance.

The guide was forced to cancel the tour due to the reduced number of participants. You should have been informed before about it. We are very sorry for this and we have already taken measures to avoid this situation in the future.

I travelled with friends
8

18/Oct/2020

Hanne Mason

North Berwick, United Kingdom

Holyrood Palace Tickets Edinburgh

Visited on a lovely Autumn day; had booked tickets beforehand, but unfortunately not printed the ‘receipt’ which caused delay. Had it been a busy day with a queue, I would have been very unpopular. Ticket assistant helpful. Enjoyed the tour, but decided to just enjoy the Rooms without recorded tour details. We also appreciated at the end entering the Abbey garden and enjoying the beautiful colours of gorgeous trees .

I travelled with my partner
6

17/Oct/2020

Anonymous

Bruxelles, Bonaire

Brussels Free Walking Tour Brussels

Unfortunately the English of the lady was not so good so it was difficult to follow everything. It was too storical-ish. It was also harder to engage but because 2.30h are too much. The lady was very nice and gentle but it got boring a few times

Before assigning the tour to a guide, our provider first checks his level of the language in which it is offered. We are sorry that the activity did not meet all your expectations.

I travelled with friends
6

17/Oct/2020

Anonymous

Bruxelles, Belgium

Brussels Free Walking Tour Brussels

Unfortunately the English of the lady was not so good so it was difficult to follow everything. It was too storical-ish. It was also harder to engage but because 2.30h are too much. The lady was very nice and gentle but it got boring a few times

Before assigning the tour to a guide, our provider first checks his level of the language in which it is offered. We are sorry that the activity did not meet all your expectations.

I travelled with friends
6

17/Oct/2020

Anonymous

Bruxelles, Bonaire

Brussels Free Walking Tour Brussels

Unfortunately the English of the lady was not so good so it was difficult to follow everything. It was too storical-ish. It was also harder to engage but because 2.30h are too much. The lady was very nice and gentle but it got boring a few times

Before assigning the tour to a guide, our provider first checks his level of the language in which it is offered. We are sorry that the activity did not meet all your expectations.

I travelled with friends
8

15/Oct/2020

Anonymous

Manchester, United Kingdom

Free Walking Tour of Berlin Berlin

It was interesting and long enough to know the basics of the city... I thought it would go a bit deeper though. The guide wouldn't let us take pictures because it was "too slow" for the tour but of course part of a tour is taking photos... Should specify maybe the times at the beginning and ground "rules".

I travelled with my partner

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